Refund policy

1. Manufacturing & Order Processing

Bavarian Northwest specializes in custom, made-to-order automotive components. Unlike standard retail inventory, our production cycle is initiated immediately upon order confirmation.

  • Production Commitment: By placing an order, the Buyer acknowledges that resources, materials, and labor are allocated to their specific build specification instantly.

  • Irrevocability: Consequently, all orders are considered final and binding at the time of purchase.

2. Cancellation Policy

Due to the custom nature of our inventory, Bavarian NW maintains a strict No Cancellation policy.

  • Discretionary Exceptions: In the rare event that a cancellation request is reviewed and approved by Bavarian NW management, such approval is granted solely at our discretion.

  • Restocking & Admin Fee: Any approved cancellation or modification of an order is strictly subject to a 25% Restocking and Administrative Fee. This fee is non-negotiable and is deducted to cover merchant processing fees, material allocation, and administrative labor already expended.

3. International Shipping, Tariffs, and Customs

For international shipments, Bavarian Northwest operates on a Delivered Duty Unpaid (DDU) basis.

  • Buyer Responsibility: The Buyer assumes full legal and financial responsibility for all import duties, tariffs, VAT, taxes, brokerage fees, and customs clearance charges levied by the destination country.

  • Due Diligence: It is the Buyer’s strict obligation to consult with their local customs agency regarding potential costs prior to submitting an order. Bavarian Northwest offers no estimates and accepts no liability for these statutory charges.

4. Refusal of Delivery & Abandonment

The Buyer agrees to accept delivery of the products ordered. Refusal to accept a shipment (due to import fees, change of mind, or otherwise) constitutes a breach of the Terms of Sale.

  • Transfer of Liability: Upon refusal of delivery, the package is deemed the responsibility of the Buyer. Bavarian Northwest is not liable for the loss, destruction, or condition of refused goods.

  • Financial Consequence: Bavarian Northwest will NOT issue refunds for refused shipments. The Buyer will be held liable for all cumulative costs, including the original shipping charges, return shipping costs, storage fees, and any duties taxes billed to Bavarian Northwest by the carrier.

5. Return Policy (Restricted)

Returns are generally not accepted for custom products.

  • Authorization Required: No returns will be accepted without prior written authorization from Bavarian Northwest. Unauthorized returns will be refused.

  • Condition & Fees: If a return is authorized, the product must be returned in unused, uninstalled, and merchantable condition. All authorized returns are subject to the 25% Restocking Fee detailed in Section 2.

  • Shipping Costs: Outbound and return shipping costs are non-refundable under any circumstances.